Billing admin: first day

You manage the organization's relationship with PoultryDesk itself: the plan, the subscription, and how it is paid. This is separate from the operational finance side.

What to do

1. Review the plan. Open /billing to see the current plan and what it includes. Features are plan-gated, so the plan sets what the whole team can do.
2. Check the subscription. Confirm the canonical status, Billing mode, and provider status. Paddle auto-renew means Paddle owns the charge schedule; Manual means each invoice needs an enabled payment rail.
3. Manage the payment method. For Paddle auto-renew, use Update card or Manage auto-renew to open the secure Paddle portal. A past due provider status needs card or account recovery there; PoultryDesk does not run a second retry ladder in parallel.
4. Read platform invoices. PoultryDesk's own invoices to your organization live under /billing. This is different from the customer invoices you issue under /finance.
5. Coordinate upgrades. If the team is blocked by a plan limit, an upgrade under /billing is usually the fix.

Watch out

Two "billing" ideas can be confused: platform billing (your subscription to PoultryDesk, under /billing) and operational finance (invoices you issue to your own customers, under /finance). They are separate surfaces with separate roles.